News

City of Irving Water Tower Flooding

On the evening of Wednesday, June 1, 2016, a water main from a City of Irving water tower broke and sent 2 million gallons of water into the Irving apartment complex, Newport Apartments. Parts of the parking lot and some apartments were flooded. Last night, the staff at Newport Apartments knocked on the doors of the apartments in the flooded areas and have so far identified six apartments that have been flooded. Many vehicles sustained water damages and the staff are still in the process of trying to identify who they are.

A representative from CLEAR Property Management has been in contact with the City of Irving and the City has been very proactive in the cleanup. This morning, the City sent crews to clean up the mud and debris and power-washed the parking lot and sidewalks.

“Right now, our emphasis is to make sure the residents have the information they need on how to make a claim with the City,” says Jessica Lee-Wen, Marketing Director for CLEAR Property Management. “We have a fantastic caring team at Newport and they have been helping wherever they can.”

The City has provided the Newport staff with the paperwork and steps required to make a claim. Any remaining residents who have sustained water damage to their apartments or vehicles are urged to visit the Newport leasing office for information on how to make a claim with the City.

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