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City of Irving Denies All Water Tower Flooding Claims

On Wednesday, June 8, 2016, Newport Apartment residents who were affected by flood caused by the City of Irving’s water tower were informed by Jim Parkey of Tristar, the City’s third-party claims administrator, that the residents’ damage claims to the City of Irving were denied.

Chris Garza, Risk Management Specialist for the City of Irving informed the property management company that a law passed in the 1920s gives the City immunity from incidents like this. If a City crew was working on the water main that caused the flood, the City would be responsible for the damages. In this specific instance, the water main broke on its own and the City is electing to apply the immunity clause and not pay for any damages.

“We are truly disappointed by this decision,” says Jessica Lee-Wen on behalf of CLEAR Property Management. “Our residents were understandably angered and some were in tears when they heard this. We want the City of Irving to do what is right for our residents.”
The property management staff has reached out to non-profit groups who are willing to assist residents in the recovery.

On the evening of Wednesday, June 1, 2016, a water main from a City of Irving water tower broke and sent two million gallons of water into the Irving apartment complex on North Beltline Road. A number of apartments and many vehicles sustained damages due to the flooding.

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